Sunday, August 01, 2010
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Keeping it real

The phrase “at the time of writing” could scarcely have been more pertinent while we were putting together this edition of Converging Communications. Cables landing all around us, legislations fluctuating, new players entering the market and old players reinventing themselves – the last few months have been torrid for South Africa’s telecoms sector, and keeping on top of it takes some doing.
These boots are made for walking Paraphrasing a Nancy Sinatra number to talk about effective e-government might seem a bit of a stretch, but at a time when South African citizens are taking to the streets to protest about government’s failure to deliver on promises, lines like “someone else is gettin’ all your best” and “you keep samin’ when you oughta be changin’” just keep coming to mind.
The silver lining Letter from the editor At a time when it seems that everywhere you look, clouds are in the way, it’s nice to find a little silver lining for those involved in e-commerce in South Africa.

Hello kitty, bye-bye bandwidth

Networking has always been about capacity. The amount of data you can usefully shift is only as good as the pipes carrying it and with traffic volumes growing exponentially...more

Cut loose and converge

As technology becomes increasingly driven by the demands of convergence, wireless is at the heart of a genuinely symbiotic relationship...more    

Hype goes hyper?

With all the hype and talk surrounding Google, YouTube, Facebook, Twitter and anything that carries the merest whiff of “social media” doing the rounds...more

Thought leadership


Greg Hatfield speaks up for voice in converged communications.


Edwin Thompson feels the need for flexibility and
innovation.


Pierre Marais on data centre infrastructure.


Jayesh Ranchod and Merlin Naicker explain
how the Internet killed the video star.

Botha Lebepe gets to grips with mobile marketing.


Leonard Cremer and Norman Parkin consider
aggregating the African market.

Cindy van Wyk believes customer retention is key to surviving the recession.  

Brendan van Staaden highlights the shift incustomer service provision in contact centre

Case studies and company profiles

Driving the adoption of convergence
South Africa's first converged telecoms network provider
Consumers take charge of convergence; Business gains the benefit
MTN Business moves to ip PBX
Telkom makes it services play with CyberNest launch
Enabling South Africa’s X factor: Telkom connects IEC during 2009 elections 
Acsa soars to record heights with help of new it technologies
Doing the country proud
DSTV chooses Siemens Media Solutions as a strategic provider
Using the right solution to build a proactive service environment
Doing the country proud









Internet Solutions goes mobile
Next generation services
Unlocking the local gateway
Africa's leading velue-added services aggregator
360-degree communication services
The converged service provider of choice for SMEs